We are Nhan Hoa
About Us
Our History
Our Mission
Our mission is to provide affordable and comprehensive family-based health services to the individuals who may not otherwise have access to healthcare due to financial, language, cultural, lifestyle, or psychological barriers—regardless of their ability to pay.
We've got you covered
Comprehensive Care
Primary Care
Our primary care services include general and preventative care for adults, women and children; immunizations; pap smear and mammography screenings; and family planning.
Dentistry
Our dentistry services include dental exams and cleanings, fillings, extractions, crowns, root canal treatments, and removable dentures.
Please note that services may be limited during the pandemic.
Optometry
Our optometry department offers routine eye exams, diabetic eye exams, eyewear/glasses, and contact lenses.
Behavioral Health
Our behavioral health department is here to provide you with psychiatric services; psycho-therapy; and individual, family, or group therapy on stress, psychosis, PTSD, depression, anxiety, etc.
Pharmacy
Our pharmacy is open for onsite prescriptions and delivery. We accept Medicaid, Medicare, private insurance and uninsured patients. We offer a low-rate fee for cash payments (340B program).
Laboratory Services
Our laboratory services include STD testing, blood tests, urine analysis, etc.
Enrollment
Our Certified Covered California enrollment counselors are available to help with enrollment in a health coverage plan.
Transportation
Federally Qualified Health Center
What is a health center?
Health centers under the Health Services & Resources Administration (HRSA) are community-based and patient-directed organizations that deliver comprehensive, culturally competent, high-quality primary health care services. We deliver care to the Nation’s most vulnerable individuals and families.
program fundamentals
- Deliver high quality, culturally competent, comprehensive care and services such as health education, translation, and transportation that promote access to health care.
- Provide services regardless of patients’ ability to pay and charge for services on a sliding fee scale.
- Develop systems of patient-centered and integrated care that respond to the unique needs of diverse medically under-served areas and populations.
How health centers work
Health centers overcome geographic, cultural, linguistic, and other barriers to care by delivering coordinated and comprehensive primary and preventive services. This care reduces health disparities by emphasizing care management of patients with multiple health care needs.
Patient Centered Medical Home
“NCQA Patient-Centered Specialty Practice Recognition distinguishes practices that communicate, collaborate and integrate care in ways that patients want and that improve quality. I commend the team at Nhan Hoa for its achievement, and for its commitment to continuous improvement.” – Margaret E. O’Kane, NCQA President
NH Health Center is proud to be recognized as a Patient-Centered Medical Home (PCMH) by the National Committee fir Quality Assurance (NCQA). As a practice that has earned PCMH recognition, we have implemented a patient-centered approach to care and are continuously committed to improving quality and bringing value to our patients. Our care team provides quality health services that promote better health for our patients.
High fragmentation is associated with higher costs, lower quality, and higher rates of preventable hospitalizations. Practices that earn NCQA PCMH recognition are acknowledged as providing care associated with higher quality, better patient satisfaction and a reduction of avoidable, costly ED and hospital visits.
NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance.
HEDIS: One of the tools the NCQA uses to measure quality is the Healthcare Effectiveness Data and Information Set (HEDIS), which is used by health plans, health care providers, regulators, and consumers to evaluate performance in terms of clinical quality and customer service. HEDIS is composed of 92 measures covering 6 categories of care. It evaluates how often people get preventive care and also whether people with chronic conditions are getting the care to keep them healthy. Most importantly, HEDIS is an evaluation of whether health care providers are effectively and efficiently utilizing their resources.
CAHPS: Another tool the NCQA uses is the Consumer Assessment of Health Plans Survey (CAHPS), which asks patients about their experience of care. CAHPS measures the members’ satisfaction with the health plan, provider accessibility, patient-provider relationship, and communication.
National Quality Leader
Nhan Hoa is the proud recipient of 7 quality improvement Awards for fiscal year 2019. We were recognized as both a National Quality Leader and a Health Center Quality Leader for improving quality of care.
Clinical Quality Improver
Clinical Quality Improvers demonstrated at least 15% improvement on a clinical quality measure (CQM) from 2017 to 2018. Nhan Hoa was among the 109 California Health Centers that received this award.
Health Disparity Reducer
Health disparities reducers are health centers that met or exceeded the Healthy People 2020 goals, or made at least 10% improvement across different racial/ethic groups between 2017 and 2018. Nhan Hoa was one of 45 health centers in California to receive this award.
Access Enhancer
Access Enhancer Awards recognized health centers that increased the total number of patients served and the number of patients receiving comprehensive services. Nhan Hoa was one of the 48 health centers in California working diligently to increase accessibility of care.
Advancing Health IT
Advancing Health Information Technology (HIT) for Quality Awards recognized health centers that utilized five HIT services and/or health services to increase access to care and advance quality of care between 2017 and 2018. Nhan Hoa and 145 other health centers in California received this award.