How do I request an appointment?

Our clinic is open between 9am – 6pm Monday – Friday and 9am – 1pm Saturday.

Appointments can be made by calling our clinic at +1 714 898 8888 or in person at the front desk. We kindly request that all cancellations be made at least 24 hours prior to your scheduled appointment time.

What information will be required when scheduling an appointment/checking in?

Our front desk representatives are required to collect basic personal information and patient demographics when registering you as a new patient. Patient demographic information will be used for reporting purposes and to help us provide culturally sensitive care. Are representatives are also required to check that this information is complete and updated when checking you in. To facilitate the process, please have the following information readily available:

• • Patient’s full name
  • Date of birth
  • Current address
  • Phone Number (Home and Mobile)
  • Current Insurance Information
  • Primary Care Provider
  • Income information
  • Emergency/Guardian contact information

What do I need to bring for my first visit at NH Health Center?

Please arrive 15 minutes early to check-in and complete required forms.

You will need to bring the following:

• • A valid photo identification (Driver’s License, State ID, Passport, etc.)
  • Your insurance card
  • Your co-payment or deposit
  • Your referral (if required)

What should I do if I can’t make my appointment or need to reschedule?

Please call our clinic at +1 714 898 8888 when you realize that you will be unable to keep your appointment. We kindly request that cancellations are made at least 24 hours prior to your scheduled appointment time, so we can assign the appointment slot to another patient.

Do you have after hours care?

If you are experiencing a life-threatening emergency, call 911 or go to the nearest hospital emergency room.

If you call after clinic hours, our answering service will receive your call and notify our on-call physicians who will call you back to instruct you as to whether you need to visit an emergency room/urgent care clinic or whether your problem can be addressed in an appointment the next day.

What insurance do you accept?

NH Health Center accepts Medi-Cal, Medicare, and many commercial HMO/PPO insurance plans. Please check our insurance page to find more about our participating health plans.

If your insurance plan is not listed, please speak with our front desk representatives or call us to find out how we can help you. Specialists are available to explain your insurance options and help you enroll. Our Sliding Fee Discount Program is available based on your ability to pay.

To find out what services are covered by your health plan, please call your insurance company.

How do I register for the COVID-19 vaccine?

To register for the COVID-19 vaccine, please use our online registration form.

What should I know about the COVID-19 Vaccine?

Prior to making an appointment for the COVID-19 vaccine, please download and read the following EUA Fact Sheets for the Pfizer and Moderna COVID-19 vaccines.

Pfizer COVID-19 Vaccine EUA Fact Sheet

Moderna COVID-19 Vaccine EUA Fact Sheet

What should I expect after getting the COVID-19 Vaccine?

For more information on what to expact after getting a vaccine, please refer to the vaccination guide from the Centers for Disease Control and Prevention (CDC).

What to Expect After the Vaccine

Additional Information

If you have further questions regarding COVID-19 vaccination, please refer to Frequently Asked Questions about COVID-19 Vaccination as outlined by the CDC.

Additional vaccine resources and news can be found through the OC Health Care Agency website.